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Florence Lecoutre joined Euler Hermes in 1997 in London before heading the company’s IT departments in Belgium and France. Between 2009 and 2015, she took on the role as Group Chief Information Officer. After her year in sabbatical studying at Georgetown University, she returned to take on the role of Global Head of Human Resources in 2016. Florence Lecoutre holds a Masters degree in Mathematics and Computer Sciences at INSA Lyon and an Executive Diploma from Georgetown University.