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Sasha Vyshynska is an accomplished technology operations professional with extensive experience in managing customer support systems and teams across multiple organizations. Currently serving as a Senior Technology Operations Manager at Etsy, Sasha has successfully onboarded technical specialists and led significant upgrades to enhance customer satisfaction. Previous roles include Community Operations Manager at Amino Apps, where performance improvement strategies were implemented, and Communications Manager at ASKfm, focusing on global promotional campaigns. Notably, as Chief Support Officer at Together Networks Limited, Sasha oversaw a large support team and contributed to board discussions. With a Master's degree in Project Management and a Bachelor's degree in Computer Science from Dnipro University of Technology, Sasha combines technical expertise with strong leadership skills.