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Ravish Nadkarni is an experienced professional in the travel and customer service industry, currently serving as a Back Office / Second Line Agent at Etraveli Group since February 2022, where responsibilities include processing claims on GDS systems and managing refund communications with airlines. Prior to this role, Ravish worked at FlightNetwork.com from February 2016 to January 2020 in various capacities, including Chat Customer Service Representative and in Quality Check & Audit, providing solutions for booking issues and travel-related inquiries. Ravish's career also includes positions at Emirates as a Customer Service and Sales Representative, Air China as a Senior Executive in Reservations & Ticketing, and roles in operations and travel consultation with companies such as Kuoni Business Travels, Riya Travels, and Cleartrip.com. Ravish holds a Bachelor of Arts degree from Mumbai University.