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Alina Kuznetsova is a seasoned resource planning officer at Etihad since November 2012, specializing in workforce management and operational readiness. Prior experience includes roles as a flight facilitation assistant, where compliance with aviation standards was prioritized, and guest services agent, enhancing passenger experiences at Abu Dhabi International Airport. Alina also served as a camp hyatt attendant and directed public events and festivals at the Creative Development Center "Tvoy Uspekh," showcasing event management skills. A former travel agent supervisor at Visit, Alina demonstrated strong customer service and sales capabilities. Educational qualifications include a Bachelor's degree in Directing of Theatrical Performances and Festivals from Omsk State University and a Diploma in Economics and Business Accounting from Omsk Aviation College.