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Daniel Shaw is an experienced operations and management professional with a diverse background in retail and customer service. Currently serving as Mobilisation Manager and Operations Manager for Customer Experience at Ethos Farm since January 2020, Daniel oversees Guest Services, Car Parks, and Reception at Westfield Stratford. Previous roles include Operations Manager at Unibail-Rodamco-Westfield and Business Owner of Little Pooches, a family-run dog walking and daycare service. Daniel's career also features key positions such as Area Manager for Hobbs London and Ann Summers, as well as Deputy Store Manager at House of Fraser's flagship store. With a strong focus on sales development, customer service excellence, and team leadership, Daniel has successfully managed multiple store operations across various regions and brands.