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Mark McGovern is an experienced IT professional with a diverse background in technical support roles. Currently serving as a Technical Support Engineer at ETHAN since May 2022, Mark previously worked as a Desktop Support Technician at CORCYM and LivaNova, contributing to various IT support functions. Mark's earlier experience includes roles as an IT Support Analyst at Corrs Chambers Westgarth and Arcadis, where responsibilities included asset management, ticket resolution, and training users on new technologies. Mark has also provided desktop support in esteemed organizations like ABBOTSLEIGH SCHOOL and the Department of Parliamentary Services, effectively managing support for high-pressure environments. Throughout their career, Mark has demonstrated proficiency in technology deployment, user training, and technical assistance, earning multiple achievements in enhancing support processes and user experience.