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Htang Ling Ling is an experienced Network Engineer currently working at ETHAN since March 2021, previously holding the position of Information Technology Support Analyst. Prior roles include Field Engineer positions at PRO IT PTY LIMITED and Unisys, where responsibilities encompassed managing service requests, troubleshooting across various operating systems, and supporting network infrastructure. Htang Ling Ling has a strong background in technical support and customer service, with a solid understanding of network planning, deployment, and telecommunications. Academic qualifications include an Advanced Diploma of Computer System Engineering and a Master of Engineering in Telecommunications and Network from RMIT University, along with a Bachelor of Information Technology specializing in Network and Systems Computing from Victoria University.