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Scott MacDonald is an experienced operations specialist at esure Group since January 2019, following a position as a sales advisor at KURA and a lead generation advisor at Parseq, where effective customer relationship management and exceeding sales targets were key responsibilities. Prior experience includes roles in hospitality at Duck Bay Hotel & Marina and The Winnock Hotel, focusing on customer satisfaction and service. Scott MacDonald holds a BA in Business from the University of the West of Scotland and graduated from Dumbarton Academy.