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Jena Walker has extensive experience in business operations and telecommunications, currently serving as Cloud Operations at Estech Systems, Inc. (ESI) since February 2006, overseeing tasks such as provisioning SIP and hosted cloud orders, porting numbers, and managing equipment orders. Prior roles include Order Administration at USA Shade & Fabric and provisioning support at VarTec Telecom and AT&T Wireless Services. With a career that began in the late 1990s, Jena has developed a strong skill set in order processing, customer account management, and operations support. Jena graduated with a High School Diploma from James Bowie High School.