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Pablo Molina is an experienced IT professional currently serving as an IT Service Desk Agent at Establishment Labs since August 2021, where responsibilities include user onboarding and offboarding as well as technical lab support. Prior to this role, Pablo held positions as an IT Support Technician at both OTSI and Tecnova Soluciones, providing extensive technical support in lab environments and for administrative personnel, addressing various hardware and software issues. Experience also includes coordination of IT setup for Universidad Estatal a Distancia de Costa Rica, technical support for POS systems at Gaspro, and mobile and laptop support at ElectroJunkiesCR. Currently pursuing a Bachelor's degree in Computer Engineering at Universidad Central (CR), Pablo has developed a strong foundation in IT support and infrastructure management.