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Chika Okeke has a background in retail management and customer service. They have experience working as a Retail Manager and Customer Relations Manager at Essenza, a leading retailer of luxury fragrances, cosmetics, and skincare products in Nigeria. Prior to this, they worked as a Beauty Advisor and Customer Service Agent at different companies. Their responsibilities have included team leadership, customer service management, retail sales, and setting up new outlets. They also have experience in direct sales and cold calling in the financial services industry.