Deken Willmore has a diverse work experience spanning various roles and industries. Deken started their career at Lincoln College of New England as an Associate Director of Admissions, where they focused on process improvement and data analysis. Deken then served as a Call Center Director at Elite Pay Global, managing outbound call centers and working with business owners on their merchant processing needs.
Following that, Deken worked as the Director of Client Services at PMA Media Group, overseeing client relationships and projects. Deken then joined Creditrepair.com as the Director of Member Services, where they led fulfillment operations and implemented strategic initiatives for process improvement.
Deken's experience in the contact center industry includes roles at inContact, where they served as a Corporate Sales Manager and built market share for SMB contact centers. Deken also worked as a Territory Account Executive, developing partnerships and alliances in the referral partner channel.
Deken later joined Impartner Software as a Sales Director before moving to Emmersion, where they served as the Director of Enterprise Sales. At Emmersion, Deken focused on comprehensive English testing for contact centers, talent acquisition, and language assessment.
Deken'smost recent roles include serving as an RVP of Sales at Centrical, where they specialized in advanced gamification and real-time employee performance management. Deken then joined ACLIVITI as a Principal Sales Executive, focusing on customer experience transformation consulting and helping clients find cost-effective contact center solutions.
Currently, Deken is working as an Account Executive for Enterprise Sales at eHub, helping B2C eCommerce companies and fulfillment companies optimize their shipping costs.
Throughout their career, Deken has demonstrated expertise in sales, relationship management, process improvement, and strategic planning. Deken is entrepreneurial, dedicated to solving client issues, and passionate about building strong relationships.
Deken Willmore obtained their Bachelor's degree in Communication/Organizational Management from the University of Utah, which they attended from 2004 to 2008. Following this, they pursued higher education and completed their Master's degree in Business Administration (MBA) at the University of Phoenix from 2009 to 2010.
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