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Felia Niwan Wilwatikta is a Technical Support Specialist at Esri Indonesia since November 2019, where responsibilities include providing technical support for ArcGIS products and troubleshooting user issues. Prior experience includes roles as a Delegate of UNISDR at Asia Youth International MUN and a Postgraduate Researcher at Universiti Malaysia Terengganu. Felia has served as an Assistant of Geospatial Technology Training and a Research Assistant at Institut Teknologi Bandung, where facilitation of GIS and hydrography lab practicums was conducted. Leadership experience includes heading the External Relation Department for Ikatan Mahasiswa Geodesi ITB. Academic credentials consist of a Master of Engineering and a Bachelor of Engineering in Geodesy and Geomatics Engineering from Institut Teknologi Bandung.