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Mike Hayles is a highly experienced professional who currently serves as the COO and Head of Global Services at ESP Global Services. With a background in operations and engineering, Mike has held key positions at companies like Tata Communications, Quadriga Worldwide Ltd, and Virgin Media. Mike holds a Master of Business Administration from Southampton Business School and a Bachelor of Engineering from Southampton Institute. Mike has a proven track record of successfully leading and managing various operational teams in the telecommunications and technology industry.