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Lorena Triguero Jimenez is a seasoned professional in educational administration and human resources, currently serving as the High School Coordinator at ESL Education since November 2015, where responsibilities include developing a new department for overseas courses and implementing internal procedures. Lorena's previous roles at ESL Education encompassed Office Manager, providing HR oversight and team management, and Senior and Language Travel Consultant positions, enhancing sales techniques and customer service. Prior to ESL Education, Lorena held positions at Timpany Languages, Delfin English School, Lidl España, and Hotel Blancafort Spa Termal, gaining extensive experience in language travel consulting, operations management, and HR practices. Academically, Lorena holds a Postgraduate Degree in Human Resources Management from EADA Business School, a Diplomatura in Labor Relations from Universitat Autònoma de Barcelona, and a higher-level diploma in Administration and Finance from Educem, along with a certification in teaching Spanish as a foreign language from International House.