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Ezra Toelle is an experienced Engagement Manager at Esker Inc since November 2018, adept at managing multiple projects simultaneously using Agile Methodology, gathering and documenting customer software requirements, and facilitating communication between developers and stakeholders. Previous roles include Associate Engagement Manager and Solutions Support Specialist at Cru, where fundraising and partner networking were key responsibilities. At Inclusa, Ezra served as an IT Operations Analyst, providing technical support and streamlining processes, while prior positions included Service Desk Technician and Client Technologies Technician, focusing on hardware and software troubleshooting and user support. Ezra holds a Bachelor of Science in Information Science/Studies from the University of Wisconsin-Green Bay and participated in a Student Exchange Program in Business Administration and Management at BEM Management School.