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Christopher Cortes serves as the Chief Operations Officer at Erie Federal Credit Union since June 2015, where responsibilities include overseeing daily activities and focusing on strategic and tactical operations management. This role involves ensuring the development, coordination, and enhancement of systems and infrastructure necessary for delivering credit union products and services to staff and members. Prior to this position, Christopher Cortes held the role of Corporate AVP Branch Operations Manager at Northwest Savings Bank from February 1999 to May 2015.