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Grant Jansen is a seasoned business intelligence professional with extensive experience at ERCOT since September 2007, currently serving as a Business Intelligence Architect. Jansen's responsibilities encompass the management of the ERCOT Data Warehouse environment, Informatica administration, ETL workflow processes, and Cognos operations, ensuring adherence to service level agreements and effective communication regarding outages. Prior to ERCOT, Jansen held various roles at Discover Financial Services from 1999 to September 2007, including COGNOS Project Lead, where design and implementation of automated reporting processes were a key focus. Jansen's earlier experience also includes positions as First Level Support Supervisor, Oracle Database Administrator, and Lead Systems Analyst. Jansen earned a Bachelor of Arts degree in English and Computer Science from Western Illinois University.