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Giovanni Neto is an experienced professional in customer success and account management with a strong background in the travel and technology sectors. Currently serving as a Customer Success Analyst at Erbon Software Brasil since May 2021, Giovanni has previously held positions such as Executivo de Contas at Royal Air Maroc, where responsibilities included client performance analysis and market relationship management. Giovanni's career also includes roles at HotelQuando and Omnibees, focusing on corporate client management and partnership development. Giovanni's experience is further enhanced by a solid educational foundation with a degree in Tourism from Universidade São Judas Tadeu.