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Heidi Alard is an experienced professional in order management and customer service, currently serving as an Order Management Specialist at Equipment & Controls, Inc. since March 2023. Prior to this role, Heidi held positions at Resco Products, Inc. as a Customer Service Representative for Exports, where responsibilities included processing international purchase orders and coordinating shipments. At Reaxis Inc., as a Senior Customer Service Representative, Heidi managed customer orders and ensured compliance with export regulations. Earlier career roles included serving as an Inventory Coordinator/Administrative Assistant at Legacy Measurement Solutions, an Administrative Assistant at Wire Rite Data, Inc., and a Purchasing Clerk at Eaton's Crouse-Hinds Business. Heidi's educational background includes a degree from the Wilma Boyd School/Pittsburgh Technical Institute and a high school diploma from Sheffield Area Middle High School.