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Mohammad Mufeeth is an IT Analyst at Equiniti India since August 2023, acting as the primary contact for Onshore Clients and responsible for managing JIRA tickets as well as handling communication through voice calls, emails, and chats for both international and domestic users. Prior to this role, Mufeeth worked as an IT Analyst at Futurenet Technologies (India) Private Limited from April 2022 to July 2023, focusing on installing operating systems and antivirus software, monitoring IT infrastructure using CheckMk and Zabbix, and managing Windows Server configurations. Mufeeth holds a Bachelor of Technology degree in Computer Science from Dr. MGR Educational and Research Institute, completed between January 2018 and September 2022, and has a solid educational foundation that includes secondary schooling with a focus on computer science.