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Crystal Miller has extensive work experience in various roles within the energy industry. Crystal began their career at Eversource Energy in 2004 as a Business Analyst and later served as a Program Administrator and Resource Planner. In 2013, they joined ISO New England Inc. as a Senior Business Analyst before transitioning to a role in the Project Management Office. Most recently, Crystal has been working at EquiLife as a Project Manager and is currently serving as the Director of Strategic Initiatives and Product Procurement.

Crystal Miller has a Master of Business Administration (MBA) degree from Capella University, which they obtained between 2014 and 2018. Prior to that, they earned a Bachelor of Science (BS) degree in Business Administration, Management, and Operations from Westfield State University, completing their studies from 2003 to 2007. In addition to their formal education, Crystal has obtained several certifications including CrossFit Level 1 Trainer (CF-L1) from CrossFit, ISTQB Foundation Level Certification (CTFL) from ISTQB - International Software Testing Qualifications Board, Integrative Health Practitioner, L2 from the Integrative Health Practitioner Institute, and Precision Nutrition, L2 from Precision Nutrition. The specific months and years these certifications were obtained are not provided.