ÂÜÀòÂÒÂ×

Maurice Dowdell has an extensive professional background in customer support and onboarding services, with experience in handling enterprise class job delivery applications and hosted cloud-based video conferencing services. Maurice has managed support teams, created training procedures, documentation, and provided metrics tracking for various companies such as eQuest, Logitech, LiveDeal, and Johnson & Johnson. Their expertise includes managing high severity customer issues, refining support practices, and creating customer success programs to ensure a positive user experience. Maurice is also a networking degree holder from Ohlone College.