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Dean Bertram began their work experience in 2014 at Nestlé as a Developed Operator, a position which they held until 2016. From 2016 to 2019, they worked at Sage as a Technical Support Advisor. In 2019, they started working at Eque2 Ltd, where they initially held the role of Technical Support Consultant and subsequently became a Support Consultant. Their current position at Eque2 Ltd is ongoing.

Dean Bertram attended Kenton School from 2003 to 2008, although no degree or field of study information was provided. In terms of additional certifications, Dean obtained the following certifications: Sage 50 Accounts Level 1 and Level 2 from Sage in December 2017, Microsoft 70-680 TS: Configuring Windows 7 and Microsoft 70-685 Pro: Windows 7, Enterprise Desktop Support Technician from ITonlinelearning ltd in August 2016 and February 2016 respectively, CompTIA 220-802 or JKO-802: CompTIA A+ Practical Application and CompTIA 220-801 or JKO-801: CompTIA A+ Essentials from ITonlinelearning ltd in December 2015 and October 2015 respectively, and CompTIA N10-006: CompTIA Network+ from ITonlinelearning ltd in July 2015.