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Shital Desai has a diverse work experience in the field of business analysis and product management. They started their career as a Test Analyst at Answerback Limited in 2007. In 2008, they joined Reed Business Information as a Business Analyst and worked there until 2012. Following that, they worked at BBC Worldwide as a Business Analyst from 2012 to 2014. In 2014, Shital joined BSkyB as an Analyst and stayed there until 2016. Currently, they are working at Equal Experts, where they started as a Business Analyst in 2016 and later took on the role of Product Lead / Owner, which they currently hold.

Shital Desai completed a Bachelor of Science (BSc) in Computer Science from an unidentified institution from 1999 to 2002. Following this, they pursued a Master of Science (MSc) in Computer Programming, Specific Applications from 2002 to 2005. Shital has also obtained additional certifications, including the ISEB Foundation Certificate in Business Analysis and the ISEB Foundation Certificate in Software Testing. However, specific details about the obtained month and year for these certifications are not provided.