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James (Jim) Graham has a long and varied work history. James (Jim) began their career in 2002 as a Systems Administrator and Desktop Support Coordinator/Lead at Firestone Diversified Products. In 2011, they moved to Firestone Building Products as a SAP Support Analyst, where they provided support for 2 divisions at national and international locations for SAP materials, inventory, and warehouse management modules. In 2016, they joined Anthem, Inc. as a Field Support Analyst, Senior. In 2018, they moved to IBM as a Field Support Analyst, Senior at Anthem. In 2020, they joined Sharpen as a Customer Care Engineer. Most recently, they began working as a Field Support Manager at Epsilon Imaging in 2022.

James (Jim) Graham has an extensive educational background. James (Jim) attended The Buckley School from 1972 to 1978, where they received their High School diploma. James (Jim) then attended University of Southern California from 1978 to 1979, studying Business Administration and Management, General. From 1979 to 1982, they attended California State University, Northridge, also studying Business Administration and Management, General. James (Jim) also attended Los Angeles Valley College from 1980 to 1982. In 2015, James Graham began attending Western Governors University, where they earned a Bachelor of Science in Information Technology in 2019. James (Jim) also has a number of certifications from CompTIA, Microsoft, and Sumo Logic.