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James Sedam has an extensive background in IT and business operations technology. Starting from their early roles as Assistant and Office Manager at Kaiser Permanente, James progressed to become a Senior Director Business Operations Technology at eProductivity Software. James's experience includes positions such as Director, Senior Manager, and Customer Solution Architect, demonstrating their expertise in solution design, configuration, and implementation of new business requirements. James excels in interacting with individuals at all levels of the business community and offers valuable insights for increased proficiency and business process redesign.