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Steven Hoover is a seasoned professional with extensive experience in software implementation, customer support, and operations management. Currently serving as a Scheduling Implementation Specialist for EPR Systems since March 2023, Hoover previously held the position of Customer Acquisition Manager at netDuty Software, achieving a 30 percent increase in the customer base. With a notable tenure at Logistic Systems, Hoover rose through various roles, including Vice President of Operations, overseeing software implementation and project management. An earlier career includes positions in Unix system administration, technical support, and leadership roles in the US Navy, where Hoover supervised navigation operations. Educational credentials encompass certificates in Navigation Electronics and Basic Electricity and Electronics from the US Navy, along with coursework at Washtenaw Community College.