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Gregg Bragdon currently serves as the Director of Onboarding and Customer Engagement at ePlus inc., where responsibilities include overseeing a team of Service Delivery Managers and Customer Engagement Executives, focusing on enhancing the overall customer experience for Managed Services clients. Prior to this role, Gregg held various positions at ePlus, including Client Engagement Executive, where strategic alignment of IT initiatives with corporate objectives was a key function. Previous experience includes roles as Technical Project Manager and Change Manager at TJX, Independent IT Consultant at GDB Consulting, and Director of Global IT Operations at GN Netcom, among others. Gregg's educational background encompasses a BS in Engineering from Wentworth Institute of Technology and a BS in Engineering Technology from the University of Massachusetts Dartmouth.