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Jesper Mattsson has extensive experience in customer service management and operations, currently serving as a Customer Service Manager and Team Lead at Epidemic Sound since August 2019. Prior roles include overseeing employer branding and recruitment at Footway from October 2014 to July 2019, and managing customer care operations at Miinto Group from December 2012 to June 2014. Earlier roles include Senior CSR at Regus and Customer Care Professional at American Express, highlighting a strong background in client relations and team leadership across various sectors. Jesper holds a Bachelor of Arts (HONS) Degree in International Hospitality & Tourism Management from IHTTI, School of Hotel Management, and completed social science studies at Hvitfeldtska Gymnasium.