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Tiziana Camilleri is an experienced professional in customer experience management, currently serving as a Senior CX Manager at Epic Malta since November 2020, after holding various roles including CX Manager and Manager of CARE. Prior to this, Tiziana spent over nine years at Vodafone Malta, where roles included Call Centre Team Lead, Direct Sales & Customer Care Trainer, Call Centre Agent, and Sales Advisor. Tiziana began their career at Nectar Group of companies as a Sales Representative. Tiziana holds a Train The Trainer Diploma from FHRD.