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alessandra verri is currently the Director of Care at epic mt, where she is responsible for developing an operational framework for excellence in customer service and talent development. Prior to this role, she held various positions at Idea Education Malta, MYSC - Malta Young Sailors Club, Vodafone, The Stars Group, PayPal, and Xerox, showcasing her extensive experience in leadership and management roles. Alessandra holds a Doctor of Philosophy (PhD) degree in Politics and Sociology from Università di Pisa, reflecting her strong academic background.