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Marlon Hampton possesses extensive experience in customer relations and service, with a current role at EPB since 2013, where Marlon contributes to the company's esteemed customer service reputation. Previous positions include Call Center Team Coordinator, Shift Supervisor, and Customer Service Representative at Covista Communications from 2006 to 2013, where Marlon enhanced departmental interaction and identified repair issues. Marlon's background also includes a role as Proclaim Customer Service Representative at CIGNA Healthcare, addressing insurance inquiries and processing medical payments, as well as supervisory experience at Comcast Cable focused on customer service and billing. Earlier career experience as a Travel Resource Agent at Cendant involved managing travel reservations and company policies. Marlon holds a Bachelor of Business Administration from Knoxville College.