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Eric Pedrosa is an experienced IT professional currently serving as a Network Operations Center Engineer I at EPB since August 2020. Prior roles include Desktop Support Specialist II at HNTB, Computer Support Analyst at Montgomery Consulting Group, Help Desk Technician at Computer Task Group, and 911 Dispatcher at Waynesville Police Department. Additionally, Eric held the position of Senior Computer Analyst at Montgomery Consulting Group, providing technical support to Florida’s Turnpike Enterprise. Eric’s career began as a Computer Support Specialist at the University of South Florida. Educational qualifications include a Bachelor of Science in Cyber Security/IT Management from Indian River State College and an Associate of Science in Cyber Security from Valencia Community College.