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Erich Lutz currently serves as an IT Help Desk professional at Penn Medicine Lancaster General Health, a position held since September 2023. Previous experience includes working as an IT Support Specialist at Fleetwood Bank from May 2017 to January 2020, where responsibilities encompassed cable and infrastructure installation, Level 1 and 2 Help Desk support, cybersecurity measures, on-site service, and training initiatives. Prior experience also includes a role as a Help Desk Specialist at Wyomissing Area School District and as an Engineering Assistant at Grosfillex. Erich Lutz holds a Bachelor's degree in Computer and Information Sciences and Support Services from Penn State University, an Associate's degree in Computer Science from Reading Area Community College, and a Bachelor of Science in Elementary Education and Teaching from West Chester University of Pennsylvania.