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Marcel Alleyne has extensive experience in technical support and video conferencing, currently serving as an Executive AV/VC Maintenance Support Tech at Meta London since December 2021. Previously, Marcel worked as a Technical Support Analyst at GlaxoSmithKline from November 2004 to January 2021, where responsibilities included operational support for video operations and SMART room technology. Prior roles at ACT Conferencing and PictureTel involved providing second-level technical support for EMEIA video conferencing, with responsibilities ranging from monitoring conference performance to acting as the first point of contact for technical issues. Early career experience includes serving as a Technician Grade 1 at BT, handling installations and customer liaising, and completing an apprenticeship in Mechanical Engineering at Rotheroe & Mitchell Ltd. Marcel holds City & Guilds Certificates in Mechanical Engineering obtained at Harrow College of Technology.