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Crystin Seo currently serves as a Customer Success Manager at Envoy, focusing on enhancing workplace efficiency through innovative products. Prior to this role, Crystin was a Customer Success Manager for Strategic Enterprise Accounts at Cresta, where expertise in AI was utilized to improve contact center operations. Crystin also gained valuable experience at LinkedIn, serving in various Customer Success roles, collaborating with enterprise clients to implement effective sales programs, and teaching stakeholders to leverage social media for business success. Crystin's career began at IBISWorld as a Client Relationship Manager, following positions at ShopKeep, Momentum Worldwide, SinglePlatform, supersmile, and Westport Pediatric Dentistry across various customer-facing and analytical roles. Crystin holds a Bachelor of Science degree in Cell/Cellular and Molecular Biology from The University of Kansas.