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Megan Romero is an experienced professional in the retail and eCommerce sectors, currently serving as an Engagement Manager and Consultant at Envoy since September 2017, with expertise as a Zendesk Certified Support Admin. Prior to this role, Megan held various planning and management positions at jcpenney from September 2009 to December 2015, including Planning Manager for both Retail and eCommerce. Earlier experience includes roles as a Planning Manager and Merchandise Planner at Gap Inc. Direct from January 2005 to December 2008 and as a Senior Business Analyst at Mervyns from September 2002 to January 2005. Megan holds a Bachelor of Science degree in Business from the University of California, Berkeley, earned between 1998 and 2002.