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Carolina Machado has extensive experience in customer service and sales support, currently serving as an Analista de Customer Service at EnviroLogix since November 2019, where responsibilities include managing the entire order process from quotation to delivery. Previously, Carolina held the position of Analista de Vendas Internas/Customer Service at Sealed Air Corporation, focusing on order management and client interactions using SAP. Additional experience includes roles as a Bilíngue Recepcionista at Hotel Vitória Concept and Monitora de Eventos at MEDGRUPO, alongside earlier work as an Estagiária at BASF in quality control and product coordination. Carolina holds a Bachelor's degree in Chemistry from USP and two MBAs, one in Quality and Productivity from Uninove and another in Commercial Management and Sales from Centro Universitário de Jaguariúna - UniFAJ.