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Kevin McCahill has a diverse work experience spanning different industries and roles. Kevin is currently the Head of Customer Success at Envase Technologies, where they lead a customer success team and focuses on onboarding, adoption, retention, and revenue growth. Prior to this, they worked as a Customer Success Coach at Catalyst Software for a brief period.

Kevin also served as the VP of Operations and Customer Success Director at AIM Smarter from 2016 to 2022. In this role, they scaled the customer success team, developed onboarding programs, and built a high-performing support team. Before that, they worked as a Customer Experience Coach at Our Training Department Ltd, where they provided account management and coaching services to Fortune 500 companies.

Kevin's earlier experience includes working as a Corporate Trainer at TESLA Group Consulting Limited, where they trained corporate executives on customer excellence. Kevin also served as the Managing Editor at Simon and Schuster, where they managed cross-functional teams and oversaw the production of books.

Overall, Kevin McCahill has a strong background in customer success, operations, and team leadership, with expertise in driving customer outcomes and revenue growth.

Kevin McCahill holds a Certification in Publishing with a focus on Editorial and Marketing Studies from New York University. Kevin also has a Bachelor's degree in Journalism and Mass Communication from the University of Minnesota. Additionally, they have obtained an Advanced Certificate in Applied Neuroscience from the Canadian Institute of English and Applied Neuroscience.