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Gavin Liow has a diverse work experience in the fields of retail, tourism, and public affairs. Gavin currently holds the position of Deputy Director, Retail & Design at Enterprise Singapore since November 2022. Prior to this, they served in various roles at the Singapore Tourism Board from 2010 to 2022, including Area Director for Southern China, Senior Manager for Market Access and Southern China, and Communications Manager responsible for Greater China. Before joining the Singapore Tourism Board, Gavin worked as a Consultant for Public Affairs at Baldwin Boyle Group from 2008 to 2010, where they managed communication strategies for clients in various sectors.

Gavin Liow completed their MSc in Communication Management from Singapore Management University in the year 2013. Prior to that, they pursued a Bachelor of Communication Studies with a specialization in Journalism from Nanyang Technological University, Singapore. Additionally, they obtained a Level 6 certification in the Hanyu Shuiping Kaoshi (HSK Chinese Proficiency Test) from Hanban (Office of Chinese Language Council International), although the exact month and year of obtaining this certification are not mentioned.