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Bernard Heard has a solid work experience in the field of systems engineering and analysis. Bernard started their career as a Systems Analyst at Future Resource Corporation in 2011. Subsequently, they worked as a Senior Systems Analyst at the Drug Enforcement Agency and as a Systems Engineer Senior Staff at the United States Air Force. Later, they joined Contractor Information Systems as a Senior Systems Engineer for the F.B.I. As of 2018, Bernard is currently employed as a Senior Client Support Engineer at Enterprise Integration.

Bernard Heard completed their education in Information Technology Security by obtaining a Security + degree from Comptia, where they studied from 2011 to 2012. Additionally, they pursued further education in Computer and Information Sciences and Support Services at ITT Technical Institute in Richmond, VA, focusing on MCSE Server 2003. The specific duration and completion status of their education at ITT Technical Institute, as well as any studies at a school called "a" and SCCM bootcamps, are not provided.