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Eileen Hopkins is an experienced professional in healthcare advisory services and community engagement, currently serving as a Customer Service Specialist at Enrollment Management Services since October 2022. Previously, Eileen held roles such as Case Management Coordinator at Aetna, where critical thinking and care coordination were essential, and Ohio Community Engagement Manager at Aunt Bertha, focusing on connecting individuals in need with support services. Eileen's extensive background includes strategic leadership positions, such as Strategic Director of Program Operations at 4C for Children, overseeing significant budgets and impacting families through early childhood education initiatives. With a solid foundation in workforce development from the YWCA of Greater Cincinnati and a history in program development, Eileen is well-equipped with skills in management, community collaboration, and social service advocacy. Eileen holds multiple degrees, including a Master's in Social Agencies Counseling from the University of Dayton and a Clinical Endorsement in Counseling Psychology from Xavier University.