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Omar Pagan has extensive experience in customer service management, currently holding the position of Customer Service Manager at both Mitsubishi HC Capital America, Inc. and ENGS Commercial Finance Co. since July 2021. Prior to this, Omar served as a Team Leader at JPMorgan Chase & Co. from April 2019 to June 2021. From August 2008 to August 2018, Omar worked as a Unit Manager at FMS, contributing to a solid background in management and leadership within the financial services sector.