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Richard Scholes is an accomplished professional with extensive experience in business transformation and operational leadership. Currently serving as Chief Operating Officer at ENGIE since January 2017, Richard has held various roles including Director of Transformation and Head of Business Transformation. Prior to ENGIE, Richard worked at British Gas from May 2009 to December 2016, where positions included Business Improvement and Programme Manager and Customer Service Delivery Manager. Richard's educational background includes studies at Leeds Beckett University, where degrees were obtained from 2002 to 2007, and earlier education at Notre Dame College from 2000 to 2002.