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Christine Joy Hortinela has worked in various roles and companies. From 2017 to the present, they have been a Customer Experience Manager at engageSPARK, where they focus on improving customer experiences and fostering customer loyalty. Prior to that, from 2016 to 2017, they worked as a Product Support Supervisor at Spingine Corporation, where they resolved technical problems and evaluated failures and bugs. From 2015 to 2016, they were a Business Development Executive at Xibre Digital, responsible for tracking the company's online initiatives and providing business solutions to global companies. From 2012 to 2015, they worked as a Customer and Technical Service Associate for Amazon.co.uk and Comcast Account at Convergys.

Christine Joy Hortinela attended the University of Saint La Salle from 2010 to 2015. Christine Joy obtained a Bachelor's Degree in Information Technology during their time at the university.