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Becca Keen possesses extensive experience in customer success and support across multiple organizations, currently serving as the Director of Customer Success & Support at EngagedMD. Prior roles include Director of Digital Customer Success and Senior Manager of Technical Customer Success at Freeman Company, as well as various positions at Cvent, including Manager of Customer Success and Strategic Account Consultant. Earlier in career development, Becca held roles at CEB as Associate Director and Account Management/Business Development Associate. Becca Keen earned a B.A. in Political Science from Grove City College in 2011 and also studied at ANGLO-AMERICKÁ VYSOKÁ ŠKOLA O.P.S in 2009.