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Dana Clippard

Client Success Manager at Engage2Excel

Dana Clippard has a diverse work experience spanning several industries. Dana began their career at Manheim - Statesville Auto Auction in 1988, where they held various roles including Staff Accounting, Human Resources, and Payroll Coordinator. In this position, they maintained the company's financial records, managed employee files and payroll, and performed a variety of administrative duties related to HR.

In 2000, Dana moved on to Corning Cable Systems, where they worked as a 2nd Level Computer Operations specialist. Dana'sresponsibilities included monitoring and troubleshooting different systems such as Microsoft Windows Server, SQL and Oracle Databases, and AS400 systems.

Afterwards, Dana joined ASMO Corporation in 2004. Here, they worked as a Presentation Specialist and Education Trainer within the automotive industry. Dana created dynamic presentations for American and Japanese management, focusing on training team members in areas such as warehousing, quality control, and manufacturing. Dana also designed and implemented a training database to track in-house training modules.

From 2007 to 2018, Dana worked at Engage2Excel in multiple roles. As a Project Manager, they developed project plans, managed resources, and ensured customer satisfaction. Dana also served as a Customer Service Manager, responsible for managing a global client and coordinating with various departments to meet client specifications and timelines. Additionally, Dana was involved in the setup and implementation of Total Recognition accounts.

Overall, Dana Clippard has demonstrated strong skills in customer service, project management, technical operations, and human resources throughout their career.

Dana Clippard attended Gardner-Webb University from 2001 to 2004, where they earned a Bachelor of Science degree in Management Information Systems. In 2001, they also took some transfer courses at Catawba Valley Community College. Additionally, they studied Business Computer Programming at Mitchell Community College, although the exact dates of their enrollment are unknown.

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