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Gabriel Jacob has extensive work experience in various roles in the field of CRM and consultancy. Gabriel is currently the Head of CRM at Enext, a Wunderman Thompson Company. Prior to this, they were a Partner and Co-founder at LEOO. Before that, they worked at Enext Consultoria as the Coordinator of CRM and also as an Account Executive. Gabriel started their professional career as a Researcher at Michael Page, where they supported consultants and managers in the sales division by conducting market research and assisting in the recruitment process.

Gabriel Jacob attended ESPM Escola Superior de Propaganda e Marketing from 2013 to 2016. During this time, they did not obtain a degree or specify a field of study. Prior to attending ESPM, Gabriel studied Finance & Investment Studies at Worthing College from 2011 to 2012. In 2018, Gabriel obtained a certification in Google AdWords Advertising Research from Google.