Charles Rivas has a diverse work experience spanning IT, music production, and community leadership. Charles currently works as a Senior Information Technology Associate at EnergyHub. Prior to this role, they owned and operated AluBeats Productions, where they specialized in recording, mixing, mastering, production, sound design, and podcast post-production. Charles also has experience as a Freelance IT Professional, providing troubleshooting, software installation, networking, and server management services. Charles worked as a Recording Engineer at Next One Studios, managing studio setup, maintenance, and scheduling. Additionally, they served as a Remote Support Engineer at Cloud9 Smart, providing technical support for smart home/office automation and cabling. Charles co-founded and served as a community leader for TorchFork Mob. Charles has also worked as a Help Desk/Desktop Technician at Dare to Repair Program and as an IT Specialist at Legal Video, where they maintained computer networks, performed system backups, and resolved hardware/software issues.
Charles Rivas attended Technical Career Institutes from 2011 to 2014. However, the information does not provide any details about the degree or field of study they pursued during this time. In addition to their formal education, they have obtained various certifications including Dispatcher and Engineer/Technician from ConnectWise, RPEOT200 - Voice Endpoints from Polycom, Savant Fundamentals and Savant Troubleshooting from Savant Systems, and VSOT200 - Video Endpoints from Polycom. The exact dates of when these certifications were obtained are not specified.
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